2024 Fall Tuition-Free Certificates & Classes
Here are the Tuition-Free certificates and classes Moreno Valley College will offer this Fall!
Look below for details on Noncredit Certificates:
Beginning American College English
ESL students are placed within the sequence of courses in the Basic English as a Second
Language Certificate according to their English abilities. Students completing this
pattern of study will have a beginning level of fluency in the English language which
will help them be successful in academic courses, CTE courses, or general employment.
Required Courses to earn certificate: ESL-846, ESL-847
(Note: Certificates can be completed in a single term or over the course of several
terms, subject to availability.) Students should be aware that course is taught in
English.
ESL-846 Beginning American College English
Designed for non-native speakers of English. Develops writing, reading, and oral language expression in academic American English language at beginning level to prepare students to enter ESL-847. Students will produce a minimum of 1,000 words or more of instructor-evaluated writing with an emphasis on academic paragraph writing in response to reading.
Section #28209
(In-Person) August 19 – December 14, 2024
Monday & Wednesday; 5:30 - 8 pm
Room SAS-207
ESL-847 Low-Intermediate American College English
Designed for non-native speakers of English. Develops writing, reading, and oral language expression in academic American English language at a low-intermediate level to prepare students to enter ESL 848. Students will produce a minimum of 1,750 words of instructor-evaluated writing with an emphasis on academic paragraph writing in response to reading.
Section #28210
(In-Person) August 20 – December 14, 2024
Tuesday & Thursday; 5:30 - 8 pm
Room SAS-207
Advanced American College English
ESL students are placed within the sequence of courses in the Advanced English as
a Second Language Certificate according to their English abilities. Students completing
this pattern of study will have a beginning level of fluency in the English language
which will help them be successful in academic courses, CTE courses, or general employment.
Required Courses to earn certificate: ESL 848, ESL 849, ESL 850
(Note: Certificates can be completed in a single term or over the course of several
terms, subject to availability.)
ESL-848-Intermediate American College English
Designed for non-native speakers of English. Develops writing, reading, and oral language expression in academic American English language at an intermediate level to prepare students to enter ESL 849. Students will produce a minimum of 3,000 words of instructor-evaluated writing with an emphasis on basic essay writing in response to reading.
Section #28211
(Hybrid) August 20 – December 14, 2024
Monday & Wednesday; 10:40 am - 1:10 pm
SAS-207
ESL-849 High-Intermediate American College English
Designed for non-native speakers of English. Develops writing, reading, and oral language expression in academic American English language at an intermediate level to prepare students to enter ESL 850. Students will produce a minimum of 4,500 words of instructor-evaluated writing with an emphasis on essay writing in response to reading.
Section #28212
(Hybrid) August 20 – December 14, 2024
Tuesday & Thursday; 8 - 10:30 am
Room SAS-207
ESL-850 Advanced American College English
Develops writing, reading, and oral language expression in academic American English language at an advanced level to prepare students to enter English 1A. Students will produce a minimum of 6,000 words of instructor-evaluated writing with an emphasis on expository essay writing in response to advanced readings from various sources and a novel.
Section #28213
(In-Person) August 20 – December 14, 2024
Tuesday & Thursday; 10:40 - 11:50 am
Room SAS-207
Customer Relations
The customer Relations Certificate provides students with important communication
skills and an understanding of how these skills should be utilized when working in
customer service. Additionally, students will learn about different personality styles
and how to effectively adapt to working with people with different styles. As a result
of their classroom experience, students will be able to provide effective customer
service and demonstrate collaborative problem solving. Required Courses to earn certificate:
PDS-806, PDS-807, PDS-813 (Note: Certificates can be completed in a single term or
over the course of several terms, subject to availability.)
PDS-806 The Art of Negotiating and Collaborating (Online)
Participants apply collaboration tools for building high-trust synergistic relationships, analyze the conflict cycle and practice skills to diffuse conflict at each stage for mutual benefit. Assess one’s strengths and utilize tools to facilitate and adapt to others styles. Skills include re-framing, neutralizing language, discovering of interests, and leveraging innovative solutions through a collaborative negotiation process.
Section #28597
August 19 - 30, 2024
PDS-807 Personality Styles and Difficult Relationships (Online)
Exploration of participant’s own behaviors and personality styles, while learning to adapt one’s behavior to be effective with other personality styles in a variety of work situations. Emphasis is placed on dealing with difficult relationships and communicating in a way that matches the needs of all involved to achieve relationship satisfaction and organizational objectives.
Section #28598
September 3 - 13, 2024
PDS-813 Best Practices in Customer Service (Online)
Apply practical strategies to retain a valuable customer base, diffuse difficult situations, and earn repeat business. Topics include: The anatomy of a complaint, regulating verbal and nonverbal responses, active listening skills, creative problem solving, customer perceptions and expectations, adapting to different conflict styles, and steps to defuse angry customers.
Section #28599
September 16 - 27, 2024