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Ri​verside City College

Tuition-Free C​ertificates & Classes

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Here are the Tuition-Free certificates and classes Riverside City College will offer this Winter & Spring! 

​Look below for details on Noncredit Certificates: 

  • Automotive Service
  • Business Boot Camp
  • Customer Relations
  • Enterprise Communication
  • Financial Literacy
  • Food Service Career
  • Information Systems: Cyber Skills
  • Intro to Python Programming
  • Microsoft Office Specialist
  • Successful Career Transitions
  • ​Workplace Essentials​



Automotive ​Service Excellence - Undercar Specialist​​ Noncredit Certificate​​

This program will prepare individuals to successfully complete the Undercar Specialist ASE (Automotive Service Excellence) tests. Information covered will include suspension, steering, brakes and electrical systems. Test taking strategies will be included.​​

Required courses to earn certificate: AUT-804, AUT-805-, AUT-806
(Note: Certificates can be completed in a single term or over the course of several terms, subject to availability.)

ASE Test Preparation - Electrical/Electronic Systems​​
AUT-806 - Section #41873 (In-Person)
Jan 3 - 12, 2023
Tuesdays and Thursdays, 6 - 10:15 pm​​​​

Prepares technicians and students to successfully complete the A6 Electrical/Electronic Systems ASE (Automotive Service Excellence) test. Technical content and test taking strategies will be presented.​​

ASE Test Preparation - Suspension & Steering​
AUT-804 - Section #41874 (In-Person)
Jan 17 -  26, 2023
Tuesdays and Thursdays, 6 - 10:15 pm

ASE Test Preparation - Suspension and Steering is designed to prepare technicians and students to successfully complete the A4 Suspension and Steering ASE (Automotive Service Excellence) exam. Technical content and test taking strategies will be presented. ​

ASE Test Preparation - Brakes​​
AUT-805 - Section #41875 (In-Person)
Jan 31 - Feb 9, 2023
Tuesdays and Thursdays, 6 - 10:15 pm

Prepares technicians and students to successfully complete the A5 Brakes ASE (Automotive Service Excellence) test. Technical content and test taking strategies will be presented. 18 hours lecture.

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Business Skills​​ Boot Camp- Noncredit Certificate​​

The Business Skills non-credit Certificate of Completion will provide students short-term basic, business skills needed in multiple fields with the goal of increasing employability. The content provides an overview professional self-management and online skills used in business. Topics covered includes Professional Communication Basics, Professional Online Presence, Customer Experience, and Professional Self-management.​

Required courses to earn certificate: BUS-814, BUS-815, BUS-816, BUS-817​​​

Business Skills: Professional Communication Basics​
BUS-814 - Section #​​41570 (Online)​​

Jan 9 - ​​ 21, 2023

This short course provides practical, professional business communication skills and can be used as a skills refresher. The focus of the content is professional oral, written, and online communication skills. Effective communications with clients and customers.​​

Business Skills: Professional Online Presence
BUS-815 - Section #41571 (Online)
Jan 9 - 21, 2023

This short course is designed to assist students with the development of a professional online persona/brand. Includes personal brand and reputation management for web and social media for business and professional networking with clients and customers.​

Business Skills: Managing the Customer Experience
BUS-816 - Section #41572 (Online)
Jan 23 - Feb 4, 2023

This short course is designed to assist students with the development of the customer experience for business. Includes identification of elements, and planning designing the customer experience for business.​​

Business Skills: Professional Self-Management
BUS-816 - Section #41573 (Online)
Jan 23 - Feb 4​, 2023

This short course provides practical, professional self-management skills for the twenty first century professional and as a skills refresher. The focus of the content is image and self-management skills for professionals.

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​​Customer Relations​ Noncredit Certificate

The Customer Relations Certificate provides students with important communication skills and an understanding of how these skills should be utilized when working in customer service. Additionally, students will learn about different personality styles and how to effectively adapt to working with people with different styles.​

Required courses to earn certificate: PDS-806, PDS-807, PDS-813
​(Note: Certificates can be completed in a single term or over the course of several terms, subject to availability.)​

The Art of Negotiating and Collaborating
PDS-806 - Section #47275 (Online)
Feb 27 - Apr​ 11, 2023

Participants apply collaboration tools for building high-trust synergistic relationships, analyze the conflict cycle and practice skills to defuse conflict at each stage for mutual benefit. Assess one’s strengths and utilize tools to facilitate and adapt to others’ styles. Skills include re-framing, neutralizing language, discovering of interests, and leveraging innovative solutions through a collaborative negotiation process.

Personality Styles and Difficult Relationships
PDS-807 - Section #47276 (Online)
Mar 13 - 25, 2023

Exploration of participants’ own behaviors and personality styles, while learning to adapt one’s behavior to be effective with other personality styles in a variety of work situations. Emphasis is placed on dealing with difficult relationships and communicating in a way that matches the needs of all involved to achieve relationship satisfaction and organizational objectives.​​

Best Practices in Customer Service
PDS-813 - Section #47277 (Online)
Mar 27 - Apr 8​, 2023

Apply practical strategies to retain a valuable customer base, diffuse difficult situations, and earn repeat business. Topics include: The anatomy of a complaint, regulating verbal and nonverbal responses, active listening skills, creative problem solving, customer perceptions and expectations, adapting to different conflict styles, and steps to defuse angry customers.
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Enterprise Communication​ Noncredit Certificate​​

The Enterprise Communication Certificate enables students to develop strategic communication techniques and skills necessary to succeed in the workplace. Students will demonstrate oral and written workplace communication skills, including learning constructive business writing concepts. This certificate is also a gateway into other noncredit and credit programs.​​

Required courses to earn certificate: PDS-809, PDS-812, and TWO of any of the following electives: PDS-805, PDS-806, PDS-807, PDS-813
(Note: Certificates can be completed in a single term or over the course of several terms, subject to availability.)​

Business Writing in a Technological World
PDS-809 - Section #41639 (Online)
Jan 9 - 21​, 2023

Participants will develop effective and professional business writing skills using business tone, organization and formatting, word choice and persuasion. Matching the delivery channel (email, letter, memo, or text) to the message type and situation will be covered, as well as the best methods to deliver bad news.​


Workplace Communication Strategies
PDS-812 - Section #41641 (Online)​
Jan 23 – Feb 4, 2023 

Participants assess and optimize current workplace communication skills. Differentiate content, emotions, perceptions, and intentions in a communication exchange. Build an advanced communication toolkit to forward your career. Illustrate clear and congruent verbal and nonverbal messages tailored to the personalities involved, the desired outcomes, and the context.​

The Art of Negotiating and Collaborating
PDS-806 - Section #47275 (Online)
Feb 27 - Apr​ 11, 2023

Participants apply collaboration tools for building high-trust synergistic relationships, analyze the conflict cycle and practice skills to defuse conflict at each stage for mutual benefit. Assess one’s strengths and utilize tools to facilitate and adapt to others’ styles. Skills include re-framing, neutralizing language, discovering of interests, and leveraging innovative solutions through a collaborative negotiation process.​​

Personality Styles and Difficult Relationships
PDS-807 - Section #47276 (Online)
March 13 - 25, 2023

Exploration of participants’ own behaviors and personality styles, while learning to adapt one’s behavior to be effective with other personality styles in a variety of work situations. Emphasis is placed on dealing with difficult relationships and communicating in a way that matches the needs of all involved to achieve relationship satisfaction and organizational objectives.

Best Practices in Customer Service
PDS-813 - Section #47277 (Online)
Mar 27 - Apr 8​​, 2023

Apply practical strategies to retain a valuable customer base, diffuse difficult situations, and earn repeat business. Topics include: The anatomy of a complaint, regulating verbal and nonverbal responses, active listening skills, creative problem solving, customer perceptions and expectations, adapting to different conflict styles, and steps to defuse angry customers.

start today​​​​​



Financial Literacy​ Noncredit Certificate

​The Financial Literacy Certificate of Completion provides students with an introduction to the principles of finance with an emphasis on personal finance. Students will learn general personal financial management skills, including developing realistic financial goals and methods for creating a plan to meet those goals. This certificate also serves as a gateway into other noncredit and credit programs in personal or business finance.​​

Required courses to earn certificate: PDS-816, PDS-817​​
(Note: Certificates can be completed in a single term or over the course of several terms, subject to availability.)

Personal Finance
PDS-816 - Section #41642  (Online)
Jan 3 - 21, 2023

Overview of personal financial management skills, positive banking relations, and achieving financial security. Topics include: Personal budgeting; saving; credit; appropriate use of credit cards; banking services; consumer installment loans; and buying real estate.​

Financial Future
PDS-817- Section #41643  (Online) 
Jan 23 - Feb 4, 2023

Students will learn to review an individual financial situation, develop financial goals for retirement and identify appropriate means to achieve these goals. Topics will include: Financial goal setting; life insurance; different types of retirement accounts; and investment options.
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Food Service Career & Certification Preparation​ Noncredit Certificate

This program is designed for those wishing to enter the food service industry as an entry level cook or for those in the Riverside City College Cook and Pastry Apprenticeship Program. These courses teach the fundamentals of safety and sanitation, menu planning, food cost accounting, purchasing and receiving, and food preparation.​​

​Required courses to earn certificate: CUL-850, CUL-825, CUL-826, CUL-827, CUL-828A, CUL 828B, CUL 824, CUL 842
(Note: This course is one of the eight courses required to complete the Food Service Career & Certification Preparation Certificate. More courses in this certificate program will be offered in future terms.)

Food Cost Accounting
CUL-826 - Section #41614  (Online)
Jan 3 - Feb 9, 2023

To understand the overall concept of purchasing and receiving practices in quality food service operations. To apply knowledge of quality standards and regulations governing food products to the purchasing function. To receive and store food and non-food items properly. 30 lecture hours.​​

International Cuisine
CUL-842 - Section #47184  (In-Person)
Feb 13 - Jun 9, 2023
Tuesdays, 4:30 - 4:55 pm (Class)
Tuesdays, 5 - 8:05 pm (Lab)

To understand the overall concept of purchasing and receiving practices in quality food service operations. To apply knowledge of quality standards and regulations governing food products to the purchasing function. To receive and store food and non-food items properly. 30 lecture hours.
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Graphic Design and Promotional Printing Entrepreneur​​ Noncredit Certificate

The certificate provides students with an understanding of the design process, Adobe Photoshop, Adobe Illustrator, and promotional printing processes. The knowledge and competencies covered in this program will enable the prospective students to function as entrepreneurs in the graphic design and promotional printing industries.​​

Required courses to earn certificate: ADM-801, ADM-802, ADM-803, ADM-804​
(Note: Certificates can be completed in a single term or over the course of several terms, subject to availability.​)

Design Process for Graphic Design and Printing Entrepreneur
ADM-801 - Section #48047 (In-Person)
Feb 15 - Mar 8, 2023
Wednesdays, 6 - 9:50 pm (Class + Lab)

A short course that focuses on the design process for graphic design and printing entrepreneurs.

Adobe Illustrator for Graphic Design and Printing
ADM-802 - Section #48048 (In-Person)
Mar 15th - Apr 5, 2023
Wednesdays, 6 - 9:50 pm (Class + Lab)

A short course that focuses on the introductory vector-based illustration using Adobe Illustrator for graphic design and printing entrepreneurs.

Adobe Photoshop for Graphic Design and Printing Entrepreneur
ADM-803 - Section #48049 (In-Person)
Apr 19 - May 10, 2023
Wednesdays, 6 - 9:50 pm (Class + Lab)

A short course that focuses on the introductory image manipulation using Adobe Photoshop for graphic design and printing entrepreneurs.

Promotional Printing for Graphic Design and Printing Entrepreneur
ADM-803 - Section #48049 (In-Person)
May 17 - Jun 7, 2023
Wednesdays, 6 - 9:50 pm (Class + Lab)

A short course that focuses on the introductory promotional printing techniques and press operations for graphic design and printing entrepreneurs.​
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​​
Information Systems: Cyber Skills​​​​ Noncredit Certificate

The Cyber-Skills Certificate will focus on cybersecurity areas of knowledge needed to enhance current IT skills for those already employed in the IT field or assist with developing cyber-skills for those exploring this as a career path. The courses will explore the tools that are used regularly within the field. Topics covered will include exploration of the field of cybersecurity, data confidentiality, integrity and availability and best practices for Internet use and social media safety. The student will be exposed to the use of virtualization software which is used extensively throughout cybersecurity and IT careers in general. Protocol analysis will be covered using tools such as Wireshark to demonstrate how to capture and analyze network traffic for cybersecurity incident response and for network troubleshooting. ​​

Required courses to earn certificate: CIS-825, CIS-826, CIS-827​​​​
(Note: Certificates can be completed in a single term or over the course of several terms, subject to availability.​)

Cyber Skills - Intro to Cybersecurity
CIS-825 - Section #41600  (Online)
Jan 3 - Feb 9​, 2023

The Cyber Skills - Introduction to Cybersecurity is designed for students who are considering IT as career with specialization in cybersecurity. This exploratory course provides the students an introduction to cybersecurity. The course will explore ways to be safe online. Students will learn the different types of malware and attacks and measures used by organizations to mitigate the attacks. Students will research their career opportunities.

​​The Cyber Skills - Introduction to Virtualization
CIS-826 - Section #41600  (Online)
Jan 3 - Feb 9, 2023

The Cyber Skills - Introduction to Virtualization is designed for students who are considering IT as career with specialization in cybersecurity. Virtualization skills are necessary to the cybersecurity professional due to its ubiquitous use in the IT field. Cybersecurity professionals need to understand how virtualization works to analyze the threats within the virtual environment as well as use virtualization for isolating systems for malware analysis and testing. This exploratory course provides the students an introduction to virtualization. The curriculum will explore ways to be safe online, learn the different types of malware and attacks, measures used by organizations to mitigate the attacks, and research their career opportunities.

The Cyber Skills - Introduction to Protocol Analysis​​
CIS-827 - Section #41600  (Online)​
Jan 3 - Feb 9​, 2023
Advisory: Basic computer, operating system and network skills recommended.

The Cyber Skills - Introduction to Protocol Analysis is designed for students who are considering IT as career with specialization in cybersecurity. Within the cybersecurity career path, protocol analysis is used to perform ongoing attacks as well as post attack analysis of network logs and data. This exploratory course provides the students an introduction to protocol analysis. The course will explore ways that protocol analysis can be used to detect and investigate different types of malware and attacks within an organizations network for incident response.

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Introduction to Python Programming​​​​​ Noncredit Certificate

The Python programming certificate is a certificate for the general introduction to the Python programming language. The certificate introduces the Python programming language, decision control structures and iterative control structures of the Python language. The certificate includes working with arrays and functions in the Python programming language. May lead to potential employment as a Python programmer.​​

Required courses to earn certificate: CIS-830, CIS-831, CIS-832
(Note: Certificates can be completed in a single term or over the course of several terms, subject to availability.​)​

Introduction to Python Programming: Part 1 (Two sections available!)​​
CIS-830 - Section #47122 (Online)
Feb 21 - Mar 25, 2023
CIS-830 - Section #48012 (Online)
Feb 21 - Mar 25, 2023

Advisory: Know the fundamental computer concepts and terminology used for input, processing, output, and storage. Know the basic features of software such as operating systems, and basic applications programs. Introduction to the Python programming language by covering the basics of programming in Python to develop business, gaming, scientific and mathematical applications.​​

Introduction to Python Programming: Part 2 (Two sections available!)​​
CIS-831 - Section #47123 (Online)
Mar 27 - May 6, 2023
CIS-831 - Section #48013 (Online)
Mar 27th - May 6, 2023 

Advisory: CIS-830​

​Introduction to decision and iteration statements used in the Python programming language to further advance the student in developing business, gaming, scientific and mathematical applications.

Introduction to Python Programming: Part 3 (Two sections available!)​​
CIS-832 - Section #47124 (Online)
May 6 - Jun 9, 2023
CIS-832 - Section #48014 (Online)
May 6 - Jun 9, 2023
Advisory: CIS-831​​​

Introduction to functions, arrays and file input/output statements used in the Python programming language to further advance the student in developing business, gaming, scientific and mathematical applications.

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Microsoft Office Specialist​​​​​​​ Noncredit Certificate

This certificate will provide students short-term preparation and business computer application skills needed in multiple fields with the goal of increasing employability. The content provides a review of the major software applications used business. Students completing the certificate courses are prepared to take the Microsoft Office Specialist certification examinations. Topics covered include identification exam task domains for the Microsoft Office Word Expert, Excel Expert, PowerPoint Core and Access Core or Outlook Core exams, preparation and strategies for successfully completing each of the certification exams, and the use of exam practice software to gauge exam readiness. Passing three required and one elective Microsoft Office Specialist exam demonstrates a high level of skill and productivity within a defined exam timeframe and earns Microsoft Office Specialist Master Certification and digital badging recognized in industry.​

Required courses to earn certificate: CAT-841, CAT-842, CAT-843, CAT-844 or CAT-845​
(Note: Certificates can be completed in a single term or over the course of several terms, subject to availability.​)​​

Microsoft Office Word – Expert Exam Preparation (Two sections available! Winter or Spring!)
CAT-841 - Section #41840  (Online)
Jan 3 - Feb 9, 2023
CAT-841 - Section #47045  (Online)
Feb 13th - Apr 8, 2023

​Advisory: Previous experience using Microsoft Word to navigate and format documents, create tables, indexes, and multipage reports, work with Templates, Themes, and Styles, use Mail Merge, and manage long documents.

Preparation structured to meet the guidelines established by Microsoft for the Microsoft Office Specialist (MOS) Word Expert exam. Software and training tools will be utilized to provide computer-based preparation and practice for the MOS Word Expert exam. Course provides students, educators, project managers, business information workers, and educators to apply the necessary skills to use the advanced features of Word for document and content management, and advanced formatting to documents such as business plans, research papers, books, specialized brochures, and mass mailings. Word Expert Exam will be administered at the end of the course.

Microsoft Office Excel – Expert Exam Preparation (Two sections available! Winter or Spring!)​
CAT-842 - Section #41841  (Online)
Jan 3 - Feb 9, 2023
CAT-842 - Section #47046  (Online)
Apr 17 - Jun 9, 2023

​Advisory: Previous experience using Microsoft Excel to create, manage, and distribute spreadsheets, customize the Excel environment, and use templates, financial charts and table.

Certification exam preparation structured to meet the guidelines established by Microsoft for the Microsoft Office Specialist (MOS) Excel Expert exam. Software and training tools will be utilized to provide computer-based preparation and practice for the MOS Excel Expert exam. The course provides students, educators, accountants, financial analysts, data analysts, and business information workers training and practice to apply skills to the advanced features of Excel for enhanced productivity, data analysis, financial charts, tables, and inventory schedules. A single, free Microsoft Office Excel Expert Exam will be administered at the end of the course.​

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Sales Technique​​ Noncredit Certificate

The Sales Techniques Certificate provides students with an understanding of how to effectively leverage various communication techniques and mediums to identify leads, work directly with decision makers, and close deals. The important sales techniques that students acquire will allow them to build lasting, long-term and mutually beneficial relationships with clients. These foundational sales techniques will enable student to get a job in sales or marketing or advance in their current career. This certificate also serves as a gateway into other noncredit and credit programs.​​

Required courses to earn certificate: PDS-814, PDS-815​​​
(Note: Certificates can be completed in a single term or over the course of several terms, subject to availability.​)​​

Closing Techniques that Win the Sale
PDS-814 - Section #47278 (Online)
Apr 24 - May 6, 2023

In any selling situation obstacles have to be overcome before a buying decision is reached. Learn to resolve objection effectively through a process that involves careful listening along with positive factual responses to buyer concerns. Learn techniques to address customers' emotional needs, get past the obstacles preventing them from buying, and build long-term customer relationships.

Winning Sales Scripts
PDS-815 - Section #47279 (Online)
May 8 - 20, 2023

More and more sales are now being done "inside" with salespersons contacting perspective buyers using the phone and email. Learn how to maximize this revenue source and increase the effectiveness of "inside" sale using scripts.

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Successful Career Transitions​​​​​ Noncredit Certificate
The Successful Career Transitions certificate will provide students with the skills they need to successfully seek and obtain a new job. Students will learn to evaluate the job market and their own workplace skills, conduct a strategic job search, effectively network, write a persuasive cover letter and resume, and employ effective interview techniques.​​

Required courses to earn certificate: PDS-818 and ONE of either of the following courses: PDS-809 or PDS-812​​​
(Note: Certificates can be completed in a single term or over the course of several terms, subject to availability.​)​​

The Successful Job Search
PDS-818 - Section #47280 (Online)
May 22 - Jun 3​, 2023

Students interested in getting a job or progressing in their current career will learn essential skills for successful transitions in the workplace. Topics covered include identifying job markets and industries, conducting a comprehensive job search, networking, creating a resume and cover letter, and effective interview techniques.​

Business Writing in a Technological World
PDS-809 - Section #41639  (Online)​
Jan 9 - 21​​, 2023

Participants will develop effective and professional business writing skills using business tone, organization and formatting, word choice and persuasion. Matching the delivery channel (email, letter, memo, or text) to the message type and situation will be covered, as well as the best methods to deliver bad news.

Workplace Communication Strategies
PDS-812 - Section #41641  (Online)
Jan 23 – Feb 4​, 2023

Participants assess and optimize current workplace communication skills. Differentiate content, emotions, perceptions, and intentions in a communication exchange. Build an advanced communication toolkit to forward your career. Illustrate clear and congruent verbal and nonverbal messages tailored to the personalities involved, the desired outcomes, and the context.​

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Workplace Essentials​​​​​​ Noncredit Certificate
The Workplace Essentials Certificates aims to provide students with the skills and knowledge to be successful in the workplace. Students will learn how to maximize efficiency, engage in strategic problem solving, and clearly communicate with internal and external stakeholders. These skills will allow both students with extensive experience in the workplace and those entering the workforce to improve their effectiveness and advance in their career.​​​

Required courses to earn certificate: PDS-808, PDS-809, PDS-810, PDS-812​​
(Note: Certificates can be completed in a single term or over the course of several terms, subject to availability.​)​​

Critical Thinking, Problem Solving and Decision Making
PDS-808 - Section #41638  (Online)
Jan 9 - 21, 2023

In today’s workplace, it is everyone’s job to solve problems and make decisions. Analytical thinking, decision making and problem solving involve breaking things down into their component parts, applying deductive reasoning and then applying judgment and insight. Learn hands-on techniques to generate breakthrough ideas, make decisions, and solve your most pressing problems. All by asking the right questions, challenging assumptions, and seeing others’ viewpoints with clarity.

Business Writing in a Technological World
PDS-809 - Section #41639  (Online)
Jan 9 - 21​, 2023

Participants will develop effective and professional business writing skills using business tone, organization and formatting, word choice and persuasion. Matching the delivery channel (email, letter, memo, or text) to the message type and situation will be covered, as well as the best methods to deliver bad news.

Time Management
PDS-810 - Section #41640  (Online)​
Jan 23 – Feb 4​, 2023

Participants explore time management strategies and tools for effectively managing expanding workloads, shifting priorities, and increasing demands. Practice prioritizing “important” versus “urgent” activities. Emphasis on analyzing current use of time; identifying organizational goals, roles, and priorities; discovering gaps to achieving goals; and applying time management tools to the gaps to complete important priorities first.

Workplace Communication Strategies
PDS-812 - Section #41641  (Online)​
Jan 23 – Feb 4, 2023

Participants assess and optimize current workplace communication skills. Differentiate content, emotions, perceptions, and intentions in a communication exchange. Build an advanced communication toolkit to forward your career. Illustrate clear and congruent verbal and nonverbal messages tailored to the personalities involved, the desired outcomes, and the context.​

start today


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